Building Ecosystems
We put our expertise into action by helping build ecosystems for our clients, from designing their experience portfolios, to helping structure relationships, platforms, apps, programming tools and AI support.
We offer a unique combination of cutting-edge ecosystem advice plus hands-on expertise and solid partners.
Clients and Projects
We’re currently working with Lavazza, the iconic Italian coffee company to help structure its experience ecosystems and develop an ecosystem playbook. In collaboration with Spring Studios, our marketing and advertising partner, we’re working with the leadership of the firm and local operating companies in defining new ways to add value and strengthen the brand through collaborations.
Other ongoing projects include:
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Working with a leading telco provider to support their ecosystem portfolio, providing deep expertise to support both evaluation and implementation of expansion into new areas and mode of operation and value offer
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a European FMCG wanting to leverage their product and brand moving into experiences and building local partnership ecosystems
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a retailer considering creative uses of their distribution network-as-a-platform
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a project, with an App developed through our partners, to enable an interactive engagement with tourist and cultural sites, engaging ecosystem partners
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a proposal for a geo-located digital ecosystem, complete with its blockchain currency for a key property developer
We have also supported ecosystem ventures in the US such as Traipse LLC, which has developed a geo-located mixed-reality app, and MyLocalToken, which is currently crowdsourcing investments to support local ecosystems of digital tokens.
Technology Partners
Our preferred partner, Grapevine, has developed a cutting-edge, proven technology solution for creating digital platforms that support dynamic, omnichannel, interconnected interactions between your customers, partners and merchants. Grapevine Business & Technology Solution (GBTS) provides online services (bookings, reservations, etc) combined with digital operations (workflow management systems, AI conversational assistant, etc) to help enterprises increase their revenue streams, reduce their operational costs and improve customer satisfaction.
Working with Grapevine, we can combine business-model and ecosystem design with custom operational, turnkey solutions, seamlessly integrated with your systems.
Blanc Labs is our preferred partner when we are working with enterprises looking to digitize and automate their operations, and to build their next generation of digital products and services.
To help companies rapidly deliver on their digital initiatives, Blanc Labs has developed reusable components and automations for a wide variety of applications including financial services, real-time health, enterprise productivity, customer experience and loyalty, among others.
For example, Blanc Labs is leading the development of next gen banking platforms and are actively promoting the open banking ecosystem through their flexible API connectivity. In healthcare, they are promoting health data interoperability and building connected solutions as the preferred delivery partner for the Smile CDR platform. They have also successfully supported multiple ecosystem ventures, such as in the mobility as service space.
By working with Blanc Labs, we can combine ecosystem advise and platform-based strategy with product engineering to build multi-purpose digital platforms and Super Apps that deliver all-in-one customer experience.
Advertising and Media Partner
Spring is an innovative 360 agency creating communications for fashion, beauty, lifestyle and luxury brands. Their integrated approach elevates brands and offers services globally, in Milan, New York, Sao Paolo and London. We work with Spring to combine the latest applied research and skillset on positioning, customer experience and communication with the opportunities that new ecosystems can offer.
